TRACK MY PEPS

Support

Need help with Track My Peps? Find answers to common questions below or contact us for assistance with your account or the app.

Account & Login

Track My Peps accounts can be used on the website and in the iOS app. Sign in using the email address or username associated with your account.

If you are unable to sign in, check that your details work on the website first and include the email address or username for the affected account when contacting support.

Inventory

Use Inventory to organise products, suppliers, batches, stock quantities, costs and available test-report information.

Stock adjustments are recorded against individual batches so your remaining inventory stays accurate.

Protocols & Notifications

Protocols and schedules are created by you. The iOS app can provide local reminders for scheduled entries when notification permission is enabled.

If reminders are not appearing, check that notifications are enabled for Track My Peps in your iPhone Settings.

Calculator

The reconstitution calculator performs arithmetic using values you enter. It does not recommend doses or provide medical advice.

CONTACT

Still need help?

Email us and include a short description of the problem, the device you are using and any relevant error message.

support@trackmypeps.co.uk

Important: Track My Peps is an organisational and calculation tool. Support cannot provide medical advice, diagnosis, treatment recommendations or dosing recommendations.